Dec 18 2005

continued hiccups

Due to the power outage earlier in the week, we are dealing with a number of continued hiccups. We’ve taken everything offline to properly rebuild and restore everything. I apologize and hope to have this resolved as soon as possible. Thank you for your continued patience.

(Chronology moved inside the post)

Update: Indexes are almost done rebuilding. When that is done, we can then copy the data to the various database servers and start the service back up. Almost done — hang in there.

Update: Still waiting for the last remaining index to build. No data has been lost — we just need to fix the tables so the databases can find things quickly. This appears to be largely due to a RAID failure after our power outage earlier in the week - one of the indexes became corrupted and crashed the master database; for some reason the slaves replicated bad data from the master and then ended up crashing infinitely.

Update: We’re done rebuilding databases and I am now pushing copies to the slave servers. When that is done I can bring the site up.

Update: We are back up! Now working on tag intersections, the search engine, and the inbox. Yahoo! has started helping out, so I hope to provide a higher level of service as soon as possible.

Joshua Schachter · joshua Tags: service-alert bookmark this

553 Comments

  • Chris Vaughan  |  Dec 18 2005 at 11:20 pm

    Make sure you hit the bars hard once the problems are solved. This must be pretty stressful.

    Keep up the good work!

  • matt  |  Dec 18 2005 at 11:24 pm

    hopefully yahoo can resolve problems like this… but still without ads! del.icio.us remains one of the best and easiest social bookmarking services i’ve tried

  • Ronin  |  Dec 18 2005 at 11:28 pm

    Don’t worry guys… we are with you. Take your time. We’ll wait.

  • Salman  |  Dec 18 2005 at 11:28 pm

    ok i have about 5 browsers kept open as I need to bookmark these, no pressure on you guys but lets get back online! hehe

  • rafa  |  Dec 18 2005 at 11:30 pm

    badtrip.

    i’m a delicious addicted.

  • Mat  |  Dec 18 2005 at 11:30 pm

    You know thew same kind of stuff started happening when Yahoo bought Flickr…… Just kidding. Keep up the great work.

  • Leo Nutley  |  Dec 18 2005 at 11:30 pm

    We’ve had a few power outages. Sucks when big clients are screaming. We got backup generators now and a second site. The investment had to be made. On the up side of your problems, I get a chance to shout out how really great your service is, the greatest praise being I wish I had thought of it first. Cheers!

  • maulana  |  Dec 18 2005 at 11:31 pm

    -

  • eggtea  |  Dec 18 2005 at 11:32 pm

    Maby a backup generator would do some good?

  • Marvin Corea  |  Dec 18 2005 at 11:35 pm

    Help! Can’t live without you!

  • javason  |  Dec 18 2005 at 11:35 pm

    thank you

  • anonymous  |  Dec 18 2005 at 11:37 pm

    THANKS YAHOO!!!

  • David Davis  |  Dec 18 2005 at 11:42 pm

    So much for battery back ups eh.

  • matt  |  Dec 18 2005 at 11:45 pm

    Best of luck getting the issues ironed out. Del.icio.us hasn’t seemed very stable over the last week since the Yahoo! acquisition. I know that the downtime has been attributed to power outage, but usually there are protocol in place to minimize such downtime. Hopefully these are just switchover glitches. If anybody has the infrastructure to support del.icio.us, Yahoo! does. Boy do I miss my bookmarks!

  • Todd Higginbotham  |  Dec 18 2005 at 11:46 pm

    So who is going to send these guys a bunch of pizzas with a cutesy note?

  • raoul marinescu  |  Dec 18 2005 at 11:46 pm

    It’s getting late, I have six sites that I need to bookmark and I don’t want to leave the computer on the entire night. What to do, what to do? No worries my del.icio.us friends, I’m staying up all night ’til the service is up and running. Happy Holidays to all the good folks at del.icio.us, and the Yahoo! folks as well. :)

  • armadda  |  Dec 18 2005 at 11:47 pm

    oh God, where the del.icio.us/popular, i need it right now.

  • joerite  |  Dec 18 2005 at 11:47 pm

    Is Joshua still running del.icio.us after yahoo bought it? I dont want it to change. :[

  • Roger  |  Dec 18 2005 at 11:48 pm

    Come on guys, we apreciate your work

  • Kat  |  Dec 18 2005 at 11:49 pm

    Thanks for letting us know. Hope you get things working well soon…

  • pasteler0  |  Dec 18 2005 at 11:50 pm

    G’luck with that folks!! Hope everything is back to normal as soon as possible!! No hurry, hehehe. \o/

  • tycn  |  Dec 18 2005 at 11:50 pm

    天哪!我怎么开始我的工作??

  • mygoditsfulloflinks  |  Dec 18 2005 at 11:52 pm

    Feel naked surfing the net sans my precious deli links

  • Laxminarayan  |  Dec 18 2005 at 11:52 pm

    Realization that a serice is so important happens when the service is down :-)

  • denster23  |  Dec 18 2005 at 11:52 pm

    Hope to see you guys back up soon. And no changes yahoo (maybe just more servers) we like our del.icio.us ;-)

  • david  |  Dec 18 2005 at 11:53 pm

    Thx for keeping at it. I’ll wait - I _need_ you guys!

  • Princess Sarah  |  Dec 18 2005 at 11:55 pm

    This seems to be happening way too often. Hello backup system!?

  • Vince  |  Dec 18 2005 at 11:56 pm

    The horror has begun. This is what you get when you sell out. Yahoo blows, who uses Yahoo anymore anyways? Why didn’t they disappear with the rest of the dot-busts?

  • yo  |  Dec 18 2005 at 11:57 pm

    i miss you so much! hope you come back soon

  • moira  |  Dec 19 2005 at 12:03 am

    hope you can get it fixed soon.

  • jody  |  Dec 19 2005 at 12:04 am

    I kind of imagined that the corporate press announcing the Yahoo! aquistion might have sent hordes of curious onlookers to see what all the fuss is about, causing a bit of a bandwith prob… but turns out it’s just good old fashioned power problems.

    After you sort things out, hit the bars, etc. I hope you splash out on some new chairs to congratulate yourselves on a job well done. You’re worth it!

    http://blog.del.icio.us/.shared/image.html?/photos/uncategorized/office_1.jpg

  • Arthur  |  Dec 19 2005 at 12:12 am

    As soon as Yahoo! buys Del.icio.us, they suffer a power outage. A possible gSabotage? ;)

  • Praveen  |  Dec 19 2005 at 12:15 am

    Keep up the good work guys. you work keeps my life organized.

    Thanks a million.

  • Julian  |  Dec 19 2005 at 12:15 am

    Sorry to hear about the problems. This is good for me personally though. I’m an addict and this is a good time for a del.icio.us break.

  • Tech Chick v.1&hellip  |  Dec 19 2005 at 12:17 am

    Del.icio.us Down: *hic*

    Del.icio.us is down due to a power outage. Or is it a conspiracy, coming soon after Yahoo’s purchse? Where were you when this happened, Google? del.icio.us: continued hiccups…

  • Mike  |  Dec 19 2005 at 12:20 am

    good luck, guys.

    And to everyone looking for a temporary fix, why not try yourr browser’s bookmarks ’til this is fixed ;)

  • Ray  |  Dec 19 2005 at 12:24 am

    Hang in there!

  • Pip Wilson  |  Dec 19 2005 at 12:25 am

    Season’s greetings from Sandy Beach, NSW, Australia, where it’s HOT. Keep your COOL, we’ll wait. Thanks for the service.

  • Didar  |  Dec 19 2005 at 12:28 am

    please get up soon… we need u.

  • Brian Oosterhouse  |  Dec 19 2005 at 12:31 am

    I recently backed up my del.icio.us bookmarks and imported them to my web 2.0 on yahoo. They both work good, and I have most of my bookmarks there. Also, to keep your open bookmarks, just open up an email and send it to yourself with your links.

  • Jennifer  |  Dec 19 2005 at 12:32 am

    Bummer! Hope you’re up and running soon. Can’t bear the thought of being online without you.

  • David Newberger  |  Dec 19 2005 at 12:32 am

    IS this the first outage for del.icio.us?

  • mediaeater  |  Dec 19 2005 at 12:33 am

    it’s like i just lost part of my right brain.

    Stay strong , good luck and godspeed

  • 千斤田  |  Dec 19 2005 at 12:36 am

    Keep your time to rebuild & make it online.

    We are with you! Thanks del.ico.us

  • Ninad  |  Dec 19 2005 at 12:42 am

    Really missing you.You have been great.

    Well you are an integral part of my work day

    since I came to know about uou

    Take your own time but just keep it as it is i.e simple.

    Deliciouly addicted

  • timt  |  Dec 19 2005 at 12:43 am

    I have every confidence in you, gang, because you do great work. I will wait for as long as it takes.

    Merry Christmas.

    P.S. Is it fixed yet? =:-o

  • Ford Prefect  |  Dec 19 2005 at 12:46 am

    Attention: It is very important that everyone REMAIN CALM. Do not panic. Keep a bag of peanuts and a towel handy at all times during this crisis. We can get through this if we all take a deep breath, relax and remember that your browser has a Favorites option built-in. You can make a folder called delicious if you want and bookmark your websites there. I know it’s not the same, but it will get you through this terrible time. You can do this. I believe in you.

  • ken  |  Dec 19 2005 at 12:49 am

    Keep on working on it. We are waiting for you. Love Del.icio.us

    kpl

  • Ahmed  |  Dec 19 2005 at 12:50 am

    Oh man, what a bummer. Hope it comes back up soon enough - thanks for providing the service you have so far.

    PS - there are other social bookmarking services?

  • wizzard  |  Dec 19 2005 at 12:53 am

    tick..tick..tick..

    ;-)

    regards..

    wizzard

  • Justin Cone  |  Dec 19 2005 at 12:53 am

    You guys rock. No worries about the outage. Shtuff happens.

    Next round’s on me.

  • msghost  |  Dec 19 2005 at 12:55 am

    my god ,

    where’s my bookmarks.

  • fred  |  Dec 19 2005 at 12:56 am

    been bad too much lately, time to move on.

  • Harold Teener  |  Dec 19 2005 at 1:04 am

    It’s so frustrating bumping into del.icio.us’s “issues” every few days. :/

  • Harold Teener  |  Dec 19 2005 at 1:05 am

    I’m moving on to Digg: http://www.digg.com

  • soulinside  |  Dec 19 2005 at 1:06 am

    ^ yay!! digg rules! :)

  • Graham  |  Dec 19 2005 at 1:07 am

    Had the same thing appen with fotopic.net wuth me osing all my images. Hope this doesn’t mean I’ve now lost all my bookmarks as I won’t be a happy bunny?

  • zhangxue  |  Dec 19 2005 at 1:09 am

    发生什么事了?

  • mike d  |  Dec 19 2005 at 1:14 am

    Hey digg.com fans, lighten up and show a little class.

  • mustang  |  Dec 19 2005 at 1:16 am

    nevermind… I’l w8..

    i can limp with my browser bookmarks for a “while” though.. ;)

    Keep up the gud work.

  • joshua  |  Dec 19 2005 at 1:19 am

    Graham — All your bookmarks are fine. The indexes just need to be rebuilt. Very slow though — working as fast as we can to repair.

  • charles kerr  |  Dec 19 2005 at 1:23 am

    been on Mozilla some time but added firefox today….I have been all over the place trying to transfer my bookmarks over and thought it was my fault. Now I see the real problem. Thanks for the honesty,

  • lianos  |  Dec 19 2005 at 1:32 am

    Hey .. maybe you guys should take a page out of reddit’s book and consider programming this thing in Lisp … the shit might not have hit the fan like it is now if you did.

    You know, lisp is so powerful it saves babys and drivers in head on collisions with freight trains .. little power outtages don’t stand a chance.

    :-)

  • Paul  |  Dec 19 2005 at 1:33 am

    How often do backups of the data occur?

  • jalansutera  |  Dec 19 2005 at 1:39 am

    after being acqured by yahoo, why does it happen?

  • Jamal  |  Dec 19 2005 at 1:41 am

    Some one took my security blanket! please help!

  • Heener Tarold  |  Dec 19 2005 at 1:43 am

    Harold Teener. Good riddance. The sooner, the better.

  • Darby  |  Dec 19 2005 at 1:51 am

    I was a happy del.icio.us user, until now. Now I need a bookmark very badly, I need it to get a project done.. it’s in my del.icio.us account, and guess what, I don’t have access to it!

    I’m thinking about leaving your service because of this.

  • michael  |  Dec 19 2005 at 1:53 am

    With an outage this long, and in this age of technology - could I make the general assumption that either the system is a complete loss and all the data is corrupt (gone) ? meaning that we’ll all have t ostart over again from scratch? or …is it just as announced and there are no working computers, hard drives and electricity in the del.icio.us building?

    Is this a money problem? a back-up problem?

    should it become a media event (problem)?

  • b  |  Dec 19 2005 at 1:55 am

    gone from my toolbar you unreliable jerks.

  • lisa  |  Dec 19 2005 at 1:57 am

    To you people working on this, good luck and hope it gets back online without too many more hiccups.

    But another part of me is worried about the future of del.icio.us… Is this a lesson to try harder to protect brilliant tools/resources from the mitts of Google/Microsoft/Yahoo?

  • Guido  |  Dec 19 2005 at 2:00 am

    Don’t listen to the jerks that call you jerks :)

    Oh, digg? Well, I like del.icio.us a lot better ;-)

    Hang on, problems are there to be solved, and you will solve them :)

  • Noah  |  Dec 19 2005 at 2:00 am

    I like del.icio.us, but prolonged downtime like this doesn’t seem justifiable for a site with hundreds of thousands of users. If the slowness and the down servers continue I’ll have to switch to a different service. Seriously, you got how many millions in VC funding and you can’t buy a generator or battery set like every tech company?

  • anonymous  |  Dec 19 2005 at 2:02 am

    You guys dun use UPS?

  • dazza  |  Dec 19 2005 at 2:03 am

    Love delicious. BUT, ‘power failure’? Where are you guys? Outer Mongolia? Does Yahoo need a loan to buy a generator?

    Love delicious…’you don’t know what you’ve got till it’s gone’

  • Ramby  |  Dec 19 2005 at 2:03 am

    > Hey .. maybe you guys should take a page out

    > of reddit’s book and consider programming

    > this thing in Lisp

    Reddit has rewritten everything in Python.

    Using LISP would not help with power outages.

    Using a good database system (for example MySQL, PostgreSQL, Oracle, Microsoft SQL Server) and an UPS, and backups, would keep this from happening.

    I am VERY disappointed about del.icio.us, and will go back to browser bookmarks, at least they don’t go poof when you need them the most! :-(

  • beatsrhymesnlife  |  Dec 19 2005 at 2:04 am

    at first i said, oh del.icio.us is something i could use occasionally. now it’s something i crave and love to use every day. if i had balls, the vice grip has been applied. ouch!

    /ball-less cause i’m a girl!

    //sorry, got these slashes from fark.com

    ///habit

  • Bill  |  Dec 19 2005 at 2:04 am

    Third (and last) outage for me since I started using del.icio.us. Too bad you didn’t get acquired by Google. (http://news.com.com/Googles+secret+of+success+Dealing+with+failure/2100-1032_3-5596811.html)

    Anyone know of an alternative to this “service”?

    Bill

  • twdldee  |  Dec 19 2005 at 2:05 am

    Power failure. Sounds familiar…you’re not going to invade Iraq, too?

  • beatsrhymesnlife  |  Dec 19 2005 at 2:06 am

    btw…beggars can’t be choosers. save your hating for a service you pay for. this is free, and i can wait. keep up the good work. storms jacked up a lot of stuff for the folks in the bay!

  • Glenn Burns  |  Dec 19 2005 at 2:08 am

    Keep up the great work! Looking forward to del coming back up online.

  • mrique  |  Dec 19 2005 at 2:08 am

    does google or bill owns the power supplyer ;-) ?

    seriously, go ahead slowly, check and recheck, sleep, think to your mum, your health, your fiancée, who cares about few days without bookmarks, we’re all geeks with backups, memory, tips and tricks ans can manage ourselves

    I had power outage on the system I manage, and knows what a hell it is with your customer and investor : thing about yourself, we’re “custommers” and care as much as you as we care about your products

    cheers

  • Fred  |  Dec 19 2005 at 2:15 am

    You do realise you can still bookmark locally and then shut down your computer right?

    0_o

  • n/a  |  Dec 19 2005 at 2:16 am

    Goodness me…

  • K.Senthil Kumar  |  Dec 19 2005 at 2:17 am

    Please recover the site soon. I need them…. :)

  • Fred  |  Dec 19 2005 at 2:18 am

    Oh, and you could always search for what you’re after, you know like we did last week before del.icio.us existed.

    I’ve never seen so much wining over a non essential and free service. It’s absurd.

  • Mick I  |  Dec 19 2005 at 2:24 am

    “Are you drunk?”

    “uh not drunk enough”

    12oz Mouse

  • kgl  |  Dec 19 2005 at 2:25 am

    Twice in a week,great…

  • BigJ  |  Dec 19 2005 at 2:27 am

    simpy.com is really getting better lately…

  • Brandon  |  Dec 19 2005 at 2:28 am

    Lovely, Good investment there Yahoo!, you could have at least come up with a better excuse for the downtime. Well, I’m packing up my bags and heading for something more delicious in diggland.

  • Jobs  |  Dec 19 2005 at 2:30 am

    Good luck and thanks for your engagement!

  • mike  |  Dec 19 2005 at 2:35 am

    I’d much rather see you guys take longer to do this right. Don’t pay attention to all of the haters out there who are threatening to leave for another service. The dedicated del.icio.us users will stick with you no matter how long this takes. If someone leaves the service over this, then you’re better off without them.

  • 5um1th  |  Dec 19 2005 at 2:38 am

    Good luck guys , my synchronise batch job which reads from the rss feed of my bookmarks and updates my database crashed too.

    all the best

    Sumith

  • Mike  |  Dec 19 2005 at 2:41 am

    Digg isn’t an alternative to del.icio.us. its almost completely different.

    Just hold your horses and wait for them to finish fixing it. This isn’t because of the Yahoo purcahse. Yahoo cant take over everything in an instant. As of now, i’m sure its barely even affected the site.

    Just wait a while and it will be back online

  • ycc2106  |  Dec 19 2005 at 2:41 am

    Oouch! I should of double bookmarked at 2 places! :-(

    Come on, delicious computers, you can make it!

    Lets give’m lots of encouragement.

    Is this why del.icio.us has less votes?(http://quimble.com/poll/view_poll/224)

  • Phantom  |  Dec 19 2005 at 2:51 am

    Oh my God………………..

  • kaja  |  Dec 19 2005 at 3:02 am

    This is painful. Please hurry.

  • hh  |  Dec 19 2005 at 3:21 am

    omg. these comments are thoroughly ridiculous. thank god for free speech.

    joshua, et al… love the service; take your time bringing it back up, and count this as a “lesson learned.”

    for all you whining about missing your bookmarks, it doesn’t hurt to try other services, too. and since delicious is so pervasive that they all have delicious import tools. so go explore!

    http://web2.wsj2.com/the_best_web_20_software_of_2005.htm

  • Dysturbed  |  Dec 19 2005 at 3:32 am

    hey and maybe you could try to fix the import feature too. its been almost a month, even tho it says couple of days. have a lot of bookmarks i dont want to do manually. keep up the good work otherwise.

  • Tom L. Bradley  |  Dec 19 2005 at 3:37 am

    Goodbye delicious. Hello digg!

    http://www.digg.com

  • Safirul Alredha  |  Dec 19 2005 at 3:39 am

    uarghhhhhhh uarghhhhhh can’t…..wait…any..more..must…post…to..de..lii.ciii…ous~

  • Dimitar Vesselinov  |  Dec 19 2005 at 3:40 am

    Goog luck, friends!

  • Tim  |  Dec 19 2005 at 3:46 am

    Work hard!

  • mike  |  Dec 19 2005 at 3:46 am

    Some of these comments are really pathetic. Like I’m going to drop del.icio.us for a weak imitation site that is in German??? If I see another link to a weak imitation of del.icio.us i am going to puke. And the people who are using these comments to plug digg.com are just giving Digg a bad name.

  • Yahoo Inc.  |  Dec 19 2005 at 3:47 am

    Hello Joshua,

    Is it too late to return this hunk of junk to you?

    Sincerely,

    Yahoo Inc.

  • Tollie  |  Dec 19 2005 at 3:51 am

    Due respect, you should be making more updates to this blog entry with details and progess. This is now Day2 of this outage, or Day3 depending on if you count the previous ‘failure’.

  • LS  |  Dec 19 2005 at 3:55 am

    Don’t worry. We are with you.

  • TY  |  Dec 19 2005 at 3:57 am

    Yeah I concurr those FAGS from DIGG need to quit promoting there shit it just made them look bad.

  • Elliot Lee  |  Dec 19 2005 at 4:01 am

    Power outage? How did that happen? I have lots of trouble with unreliable power myself. Imagine how much better the world would be if the power companies could just get their act together!

    Does anyone have suggestions for a good UPS? or some other UPS-like solution??

  • Sacca  |  Dec 19 2005 at 4:02 am

    Nothing is worse than pointing at an outage. They always happen. To everyone. No exceptions. If it were repeated, or negligent, or otherwise deserved, maybe then you could talk your trash. But, the del.icio.us guys have been a class act since the beginning. Compete on features, compete on community. But don’t salt wounds on an outage day. At a minimum applaud them for being refreshingly open and vulnerable about what went wrong and not hiding it.

    I am not here to blow smoke. I work for a competitor to YHOO and have no agenda in promoting these guys. I just think they are a solid group that built a service I really like and they did so with users as a priority. As one of the first posters wrote, I too have a pile of browser windows open, with stuff to be bookmarked. So, I am eager to see del.icio.us back up soon. Good luck guys, Chris

  • Philipp Keller  |  Dec 19 2005 at 4:06 am

    As I see it the problem are the caches.

    I mean the inserts of the bookmarks are surely done in a DB (mysql), but then the site is cached in nearly all places. The cache now seems to be in memory (RAM) so this is deleted when power goes down.

    Now I suppose they have to rebuild the caches and this seems to be quite tricky..

    Gotta backup the RAM and not the harddisk for that matter.

    These are all my thoughts. I don’t know if it really is that way.

    Btw: Normally data centers have generators so power failure wouldn’t cause this..

    Seems really a good idea to move the servers to a safer yahoo-place.

  • Jope  |  Dec 19 2005 at 4:07 am

    Same here, firefox tabs keep piling up… 8-)

    Just do what you have to do, guys, and take your time to do it right…

  • Rob  |  Dec 19 2005 at 4:10 am

    Good luck guys, we are all behind you! You’re doing a great job as always!

  • bonhamled  |  Dec 19 2005 at 4:17 am

    I hope it was not very often because i am at work right now and i need my social network on. Anyway u are doing a great job.

    bonhamled

    http://almadormida.blogspot.com

  • TimothyBCarter  |  Dec 19 2005 at 4:18 am

    AAAAHHHHHHHHHHH!!!!!!!!!!!!!

  • Nicolas L.  |  Dec 19 2005 at 4:37 am

    I was about to tell my boss we could use your tool for bookmarking purposes… let’s say I’ll do it later ! ;) I still trust your system, though. Congratulations for your work !

    With regards from France,

  • webpedia  |  Dec 19 2005 at 4:38 am

    sometingh to surf?

    http://webpedia.blogspot.com

  • Criticaster  |  Dec 19 2005 at 4:40 am

    Well as much I as I love free services and give you all the kudos you want, I really thought you guys would be able to fall back on some kind of redundancy when something like this happens.

    I was planning to move all my bookmarking to del.icio.us to access them from my travels, but as it looks, you’re not up to corporate standards yet.

  • Richard Relos  |  Dec 19 2005 at 4:41 am

    you’d always feel something’s missin’ if you’re stuck with it. now i really do feel addicted to del.icio.us. good luck! hope you can restore the state to its previous glory.

  • simon  |  Dec 19 2005 at 4:43 am

    Best luck with getting everthing back, I seriously miss del.icio.us!

  • simon  |  Dec 19 2005 at 4:43 am

    Best luck with getting everything back, I seriously miss del.icio.us!

  • Tinker  |  Dec 19 2005 at 4:51 am

    Well this is the end of my experiment with del.icio.us, By putting my bookmarks on your site instead of my own computer I am now stuffed for accessing many sites. I am reverting to the trusted bookmarks on my own computer system.

  • Johan Sundström  |  Dec 19 2005 at 4:57 am

    Kindly replace the error message shown at URLs below http://del.icio.us/feeds/json/ with “if(typeof(Delicious) == ‘undefined’) Delicious = {}; Delicious.posts = [];” — the present HTML message there for human consumption is malformed JSON, and no human will ever see them, except as errors in their javascript consoles. Thank you in advance.

  • ten-seven  |  Dec 19 2005 at 5:02 am

    Even Yahoo! uses co-lo centers. And they’re demons about keeping things in sync. If a co-lo center has redundant utility power, lots of batteries, multiple generators, and a “first-fuel-truck-wins” policy for refueling generators, you’re golden.

    Del.icio.us != “golden” by the above definition. The Yahoo! deal should help.

    As a sys-admin, I have felt your pain. But now, I do R&D, so what crashes/dies waits until after sunrise ;)

  • Paul Browne  |  Dec 19 2005 at 5:03 am

    And just as I added Del.icio.us bookmarks to my blog!

    Good luck and don’t work too late.

  • beloved  |  Dec 19 2005 at 5:03 am

    Because I put everything on del.icio.us, I think I couldn’t do anything today. Maybe in American now is midnight, but on France we are just begining to work.

  • Paul Browne  |  Dec 19 2005 at 5:04 am

    And just as I added Del.icio.us bookmarks to my blog!

    Don’t work too late :-)

  • jozecuervo  |  Dec 19 2005 at 5:05 am

    Web 2.0 is really cool!

    …seems it would be nice to store some data locally, perhaps via a more sophisticated plugin… the inverse of what flock tried to do in replacing bookmarks/favs with del.icio.us integration. I hope Yahoo embraces all this open service talk and develops/adopts a bookmark export format that is similar to OPML exports in bloglines, etc. Maybe an extension to XBEL. I sure would love a little firefox extension that regularly pulls my delicious bookmarks back into my “old-fashioned” bookmarks. Hell, I’d even take favorites in IE!

  • dougpetch.com&hellip  |  Dec 19 2005 at 5:09 am

    Del.icio.us Pulls A Typepad

    del.icio.us is down for emergency maintenance. we’ll be back as soon possible.Rex got that message when he tried to post a link sometime prior to 12:47 this afternoon. I got the same message when I attempted to post a link at 8:25 this evening. So wher…

  • dougpetch.com&hellip  |  Dec 19 2005 at 5:11 am

    Del.icio.us Pulls A Typepad

    del.icio.us is down for emergency maintenance. we’ll be back as soon possible.Rex got that message when he tried to post a link sometime prior to 12:47 this afternoon. I got the same message when I attempted to post a link at 8:25 this evening. So wher…

  • pantera000  |  Dec 19 2005 at 5:11 am

    Been adding all my fav sites on Bookmarks Toolbar Folder for now…don’t keep me hangin’

    Cheers!

  • Jean-François  |  Dec 19 2005 at 5:11 am

    Good luck and be back on line asap

    I’ve just realized than I am completely addicted to this service.

  • lynetter  |  Dec 19 2005 at 5:12 am

    Arrgghhh… I love delicious and have come to rely on it totally. I was thinking the other day that I should backup my delicious bookmarks, oh please please don’t let it be too late. Good luck, I hope you come back very soon.

  • Peter  |  Dec 19 2005 at 5:15 am

    my bookmarking behavior started from offline, changed to online, now back to offline. I am looking for an alternative tool - a bookmark tool that can support tag/multiple category alike and preferably can sync with del.icio.us as a online backup storage.

  • backup girl  |  Dec 19 2005 at 5:15 am

    how can i save a copy of delicious bookmarks on my own machine so that i can still go on with my life even though delicious is down?

    is saving a copy of my bookmarks as a webpage possible?

  • Greg  |  Dec 19 2005 at 5:15 am

    I concur with Johan’s remarks: the feed is not meant to be HTML but JSON. Applications that depend on the JSON feed break when you start pumping out HTML. JSON feed users will quickly get any necessary messages when they access via HTML. So, please, send the empty JSON object as described.

  • Lars G. Skjellerup  |  Dec 19 2005 at 5:16 am

    Keep up the good work, a lot of people (incl. me) know about the frustrations you guys must go thru now.

    But del.icio.us are the best and I am confident that you will get it up and running.

  • david sterry  |  Dec 19 2005 at 5:20 am

    Really puts a damper on derivative sites like livemarks ( http://sandbox.sourcelabs.com/livemarks ) and my popular trends page ( http://www.sterryit.com/trends.shtml ). This kind of outtage has to be creating some grey hairs and a strong urge to prevent it from ever happening again. That being said, none of us has a paid a dime to use del.icio.us so all we can do wait patiently for our friend with the superior memory to return. Bring it back solid above all else!

  • chris holland  |  Dec 19 2005 at 5:22 am

    yarrrhh… LCD … filled … with … URLs … on … post-its. getting hard … to .. see things … *gasp*.

  • Amir Michail  |  Dec 19 2005 at 5:27 am

    You might want to try CollaborativeRank, a search engine for del.icio.us, which is currently operational even though del.icio.us is down: http://collabrank.web.cse.unsw.edu.au/del.icio.us/ . To search/browse your del.icio.us bookmarks, try queries like this “via:notmuch”, “del.icio.us via:notmuch”, etc. For bookmark recommendations, try queries like “for:notmuch”, “del.icio.us for:notmuch”, etc.

  • Michael Comglas  |  Dec 19 2005 at 5:35 am

    It’s a success. We will just wait as we know that it will be for the best again !!

  • Li Fang Wei  |  Dec 19 2005 at 5:39 am

    啊!怎么可能?

    快把它修好啦!多谢。。。

  • Katieweb links&hellip  |  Dec 19 2005 at 5:42 am

    del.icio.us is down

    http://blog.del.icio.us/blog/2005/12/continued_hiccu.html…

  • David  |  Dec 19 2005 at 5:43 am

    Why does a power outage require a very long time spent ‘rebuilding’? Fascinated to see the info behind that one. And it has nothing to do with Yahoo? Like Typepad too? It’s a curse.

    Yes the service is free but I’ve come to use it a lot and I can’t rely on it. I can’t replicate the social aspect but the online bookmarking part I’ll sort out myself from now on.

    Might take a few RSS feeds from you to see what other people are up to. Goodbye, and thanks for all the fish.

  • twangbanger  |  Dec 19 2005 at 5:49 am

    In the words of joni mitchell,”you don’t know what you got till it’s gone”

    Best of luck sorting out all the probs.

    Until then I think I still remember how to use a pencil and paper.

  • Catnabbit  |  Dec 19 2005 at 6:00 am

    Good luck with getting everything back up again. Power outages can cause all kinds of problems.. for example they make the vcr go blink blink blink. the age of vhs is over and i never did figure out how to program that thing.

  • ruminator  |  Dec 19 2005 at 6:03 am

    Good luck and best wishes del.icio.us folks! I deal with my set of computers and servers and they’re great until they’re not, and then all hell breaks loose! I’ll be waiting…

  • Criticaster  |  Dec 19 2005 at 6:04 am

    I agree with the person doubting the “power outage” theme. The power should be back on by now (hell, are your servers in New Orleans or what?), so reboot the damn servers and load balancers and off we go.

    What exactly are you “rebuilding”?

  • Ben  |  Dec 19 2005 at 6:06 am

    >>>> Why does a power outage require a very long time spent ‘rebuilding’?

  • Squeezeweasel  |  Dec 19 2005 at 6:07 am

    Not to worry guys; we can wait! Good luck with getting everything back up, and thanks for providing a great service.

  • Bernardo  |  Dec 19 2005 at 6:08 am

    Take your time. We are waiting anxiously… keep up the good work, and good luck!

  • VicKuP  |  Dec 19 2005 at 6:12 am

    This is se.rio.us!

  • Peter  |  Dec 19 2005 at 6:15 am

    This Yahoo acquisition was bad for del.icio.us, no doubt about it. Yahoo is already known to be evil - cooperating with Chinese Communist Party to arrest dissidents. Can we expect something good out of them? I would rather live with ads on del.icio.us, as to be the part of the evil company. Bye

  • TechTec  |  Dec 19 2005 at 6:20 am

    OK, so del.icio.us is offline while “rebuilding”. But what exactly are they rebuilding? How (and why) do they pay for all the necessary hardware and this maintenance? Given the conspicuous lack of advertising on del.icio.us, how is it financed? Are they just altruists who just want to provide a convenient service for free?

  • Carlos  |  Dec 19 2005 at 6:27 am

    Come on guys, bring it back up already. Don’t “take your time” like everyone else is saying. It’s bad for your business, it’s bad for your users. Users want to have their bookmarks available at all times. If you can’t keep downtime to an absolute minimum they’ll switch over to other services.

    So… hurry up!

  • mike  |  Dec 19 2005 at 6:30 am

    Oh come on kids. Remember back in the day? when we wrote URLs down on scratch paper? All you folks half complaining don’t know how good they have it. glitches and hiccups are really difficult to fix. Not to mention the database probably isn’t happy. Be patient. and email your urls to yourself then shut down. save some electricity. i saw an ad that said that 70 barrels of oil are burned a day at the average NOC. it was for the new Sun eco-server lol.

    This Yahoo thing scares me. Nothing ever good comes from large company aquisitions. Besides… doesn’t yahoo already have a bookmarking system? i could be wrong.

  • Carlos  |  Dec 19 2005 at 6:37 am

    Can you please hide email addresses? I really didn’t think you’d show my email address “in the clear”… Haven’t you heard about this thing called spam? *sigh*

  • Aaman  |  Dec 19 2005 at 6:41 am

    Good luck dudes, one doesn’t realize the addiction until one misses it.

  • Criticaster  |  Dec 19 2005 at 6:47 am

    > If MySQL screws its indexes up…

    Please! Don’t! Tell! Me! that del.icio.us uses MySql???

    Also, why didn’t they just recover from a backup with indexes intact?

  • teste  |  Dec 19 2005 at 6:49 am

    damm yahoo

    i have when big corps do this

    buy buy buy, and f*** the users

  • Carlos  |  Dec 19 2005 at 6:49 am

    I’m not “half complaining”. I’m “full complaining”. If you want to write 1000+ urls on scratch paper go ahead. I use del.icio.us because I want to have my bookmarks accessible reliably. Otherwise I’d setup a bookmarks server on my home pc or I’d carry my bookmarks around in my flash drive. If they can’t offer reliability I’ll move over to another service.

    Also, there are far better ways to be environment friendly: get a low-emission car, pressure your government to sign the Kyoto Protocol… I’m sure you can think of a few more examples.

  • hs  |  Dec 19 2005 at 6:54 am

    Get the dam thing up for GOD’s sake

    IM SUFFERING :’(

  • Daphne  |  Dec 19 2005 at 6:56 am

    I hope that the system and site will be restored soon. :)

    One thing’s for sure - I can’t afford to lose my bookmarks because I have deleted all of mine on firefox, after loading them here. o.o;

    But anyway, at this point of time, I can only keep my fingers crossed. :)

    To all the staff and people behind the scenes - Thank you for dedicating your time

  • s  |  Dec 19 2005 at 7:04 am

    Hey, guys. Chill!

    I really appreciate all the work that Joshua and the other good folk at del.icio.us have done to make me so addicted to this site.

    Yes, I want them to hurry up but piss on it, I’ll wait as long as it takes. ‘Cause there’s no way to replace what del.ico.us does for me.

    Thanks again Joshua et.al!

    Keep up the mighty fine work.

  • Charme  |  Dec 19 2005 at 7:05 am

    NOOOOOOooooo!!! What am I going to do with myself now that you’re gone?!!! Lost!!! I’m lost without my del.icio.us online companion, I tell you…

    Any idea when I can get my life back again? :-p

  • paul  |  Dec 19 2005 at 7:08 am

    Good luck getting everything back :)

  • Ali Asgar  |  Dec 19 2005 at 7:15 am

    Would seriously like to see u guys getting the site online again and fast. Do the needful and hope for the best.

    Keep up the good work. Cheers!!!

  • mungler  |  Dec 19 2005 at 7:22 am

    good luck guys, take your time and have a great xmas.

  • Jake  |  Dec 19 2005 at 7:24 am

    Carlos, please. If you honestly believe they are, in any way, making a conscious decision to keep the site down, please don’t speak anymore. Mistakes happen, power outages do occur, and no website is up 100% of the time (even the most “reliable” ones). If it is really so important to you that you have your bookmarks with you at all times (which there’s nothing wrong with), then by all means, try some other method of storing them that seems more reliable to you. But coming here and complaining about downtime like it’s an easy-to-control variable noticably decreases the average IQ of this entire commenting collective, and potentially distracts a hard-working repair team from their goal.

  • Peter Franken  |  Dec 19 2005 at 7:27 am

    Good luck with getting everything back up, and thanks for providing a great service.

  • Troy  |  Dec 19 2005 at 7:30 am

    What’s this? I have trouble functioning without del.icio.us??

    “I NEED DEL.ICIO.US!”

    Kudos to the marketing team for this one! Just kidding.

  • intradink  |  Dec 19 2005 at 7:34 am

    It’s a very cold and dark net without del.icio.us… For the first time in two years, I’m browsing without purpose or direction. There is an endless stream of popups, phish, and vi@gra out there. Someone, anyone, turn the lights on quick before I run out of memory, money, and blood to my brain.

  • Tollie  |  Dec 19 2005 at 7:36 am

    Joshua, why has my only update on the status been through Kevin Rose on a recorded TWiT Podcast? This second outage in a week is approaching 24 hours, but you do have access to this Typepad blog, so please tell us something. Be honest - bruttaly honest. (Yahoo, if you’re hushing this up, get over it.) So, again, please, with due respect, I think after 24 hours you should provide us with at least one update:

    What’s the status, how long do you think it will take to fix, and are there some users with permanent data loss? And for extra credit, what actions will be taken to prevent this from happening again in a few days?

  • pissed guy  |  Dec 19 2005 at 7:39 am

    I’m with Carlo’s if they want us to use this sort of servcice and they dont keep backups to keep it online then what it the point of it.

    As I didn’t want to duplicate my work I had got into the habit of just tagging pages with this service and not adding to the hundreds of bookmarks I have locally on my system always there when I need them, now I’m stuffed for serveral links I need to follow up today, so when and if this gets back online I’m going to be copying all my links to my machine and stuff del.icio.us, it aint worth the hassle.

    And if Jake wants to get personal with IQ comments all I can say is it shows his IQ.

  • Carlos  |  Dec 19 2005 at 7:39 am

    Hi Jake!

    I don’t think they’re taking this long on purpose. I understand that shit happens, hard disks fail, power fails and software bugs eat data, etc. But the “take your time” comments made me want to scream. When this kind of thing happens, no body tells me to take my time, to go have some rest and fix it when I feel like it. The priorities are: (1)fix it now; (2)have some sleep; (3)understand what happened and make sure it doesn’t happen again; (4)have some more rest/margaritas.

    I am sure that the creators of del.icio.us are trying their best to bring the site back up. I believe they’re not even wasting time reading these comments.

  • Gabriel  |  Dec 19 2005 at 7:44 am

    T.T

  • Tollie  |  Dec 19 2005 at 7:49 am

    To everyone here, I’m suspecting that this is growing pains more than power failure. I’m suspecting the influx of users from the recent annoucement has caused a growth in demand the system has been unable to handle. This is just speculation based on what I’ve heard from Kevin Rose with regards to previous Digg problems.

  • Bill  |  Dec 19 2005 at 7:51 am

    Jake…I think you are missing the point. No doubt all of us love this epitome of what WEB2 is about and becoming. I have only used it for a couple of months and already tout it to my associates and friends, it is ithe first “click” for me when I get on line in the morning, tags and bunches have freed me from the tyranny of organizing and reorganizing bookmark folders, its available no matter where I am, etc.

    But WEB2 is about the corporate world of service on demand, which means always up. This is something that Google understands, probably better than anyone out there. Don’t think for a minute that they are just a “search” company (as brilliant as page ranking is)….they are an infrastructure company which delivers secure services 24 by 7 with near zero latency, etc, etc. This is their “secret” weapon which Microsoft still does not understand. The corporaate world demands this before putting the company jewels into the WEB2 basket. And del.icio.us is not helping this one bit.

    Maybe it isn’t Yahoo, I dont know….especially since we get little information. I used Flickr before and after the acquisition, didn’t see any difference in service. But then I don’t use Flickr every minute I am on line either.

    This is a disaster for these folks.

    Bill

  • Renato Carvalho  |  Dec 19 2005 at 7:55 am

    Once upon a time, Yahoo bought del.icio.us and anything more works…

    Sorry yahoo..

    Open source rules…

  • Ryan Partington  |  Dec 19 2005 at 7:55 am

    get it fixed, I have all my bookmarks with you and can’t access them

  • !Happy  |  Dec 19 2005 at 8:09 am

    I will switch on “scuttle” or an other social bookmark (Open source GPL…but without Yahoo… an independent). I’m not ok with The Yahoo marketing based on this beautiful tool (when it works :-)

  • Small Paul  |  Dec 19 2005 at 8:13 am

    Obviously, I’ve no idea if it’s related, but since the Yahoo! buy-out, first I saw occasional raw script error messages, and now this rather lengthly service outage. I’m definitely not trying to diss you guys: del.icio.us has been a fantastic, ever-improving service in the last two years, and was something myself and friends had been saying we wanted. To top all that, it’s free. But the coincidence of the service getting less stable just after Yahoo! buys it does make me kinda nervous.

  • Patrick Spinler  |  Dec 19 2005 at 8:13 am

    Status update, please?

    I’m a system admin too, so I’ve been there, and I sympathise. I know how it gets when you’re wrestling a down system for more than a day, and you’re running on caffine fumes.

    Do us a favor, though, then next time you grab a new coffee or run to the bathroom, and use the mental break to give us a quick update. It’d be appreciated.

    Thanks, and good luck,

    – Pat

  • Mo  |  Dec 19 2005 at 8:15 am

    Imagine the perceptions thousands of new users are getting as they get here….and even worse when those thousands tell thousands of others. But w.e shit happens ill be back to check out this place…seems cool.

  • lisa  |  Dec 19 2005 at 8:22 am

    Perhaps you could consider setting up a mirror at dis.astro.us to tide us over…

  • !Happy  |  Dec 19 2005 at 8:26 am

    >Perhaps you could consider setting up a mirror at dis.astro.us to tide us >over…

    lol !!!

  • El  |  Dec 19 2005 at 8:29 am

    I wanted to update my bookmark with this site that I found:

    http://www.theadsfarm.com

    I saw that this blog is alive so meanwhile, I will surf to the blog and click on this link. this way I won’t forget to update my bookmarks when there service will be back on.

    hope you will come alive again soon. you are making great job there.

  • marcel  |  Dec 19 2005 at 8:31 am

    is there any way to download and backup our links ?

  • Borg King  |  Dec 19 2005 at 8:35 am

    Hello,

    We are Yahoo! of Borg. Resistance is futile!

    Hello,

    We are Yahoo of Borg. Lower your shields and surrender your ships. We will add your biological and technological distinctiveness to our own. Your culture will adapt to service us.

    Hello,

    We are Yahoo! All your Base, are belong to us.

  • Backup del.icio.us  |  Dec 19 2005 at 8:37 am

    marcel and others wishing to backup their del.icio.us tags; this is not a new request, and there are several options depending on your needs. My suggestion is you try this link when del.icio.us is back >> http://del.icio.us/tag/del.icio.us+backup

  • mylinks  |  Dec 19 2005 at 8:44 am

    the way to download - save it as an html! :)

    hope, you will be back soon!

    I used this site also as a search

  • Alex André  |  Dec 19 2005 at 8:45 am

    quando que esse site vai voltar no ar???

  • Joe Grossberg&hellip  |  Dec 19 2005 at 8:46 am

    What Web 2.0 Really Means

    I’m beginning to thing it’s Web 1.0 without the uptime. (see previous: TypePad, LiveJournal, Bloglines, etc.)…

  • Meredith  |  Dec 19 2005 at 8:54 am

    Good grief, everybody is grumpy. C’mon, folks, it’s a free service. If you don’t like it, you are MORE than welcome to go elsewhere. Also, Yahoo most likely has nothing to do with this, as the acquisition was only JUST announced. Yeah, they might have done the switch before the announcement, but it’s just as likely that they did not. I don’t use it to keep my bookmarks, but rather to share them. The auto-post does that better than any other service. I’m sticking with del.icio.us personally. BTW, Carlos, if you put in a URL then your e-mail address won’t show!

  • Isa  |  Dec 19 2005 at 9:03 am

    Jeez ! As soon as I heard Del.icio.us was bought by Yahoo, I had a backup of my del.icio.us links, using the Firefox foxylicious extension (give it a try when Del.icio.is is back). Then I searched an alternative tool to del.icio.us, just in case… and I discovered Blogmarks.net, which is a french (as I am) social bookmarking system management. Most of all, one can import on it all the links collected on a Del.icio.us account. So I have two Del.icio.us backups ;-)

  • Migelito  |  Dec 19 2005 at 9:04 am

    This is the first time I came to this site to sign-up and &%#%^&%#^&%^*&@%^@#!$%@$%^%^&^&(*_(%&%#^&

  • Dossy Shiobara  |  Dec 19 2005 at 9:07 am

    Headline reads:

    “Yahoo! destroys del.icio.us to make users switch to Yahoo! My Web 2.0.”

    Just kidding! Maybe.

  • Spicolli  |  Dec 19 2005 at 9:08 am

    I’m jonesing for some bookmarks.

  • exhilarator  |  Dec 19 2005 at 9:10 am

    C’mon guys, we are terribly handicapped :(

  • grace  |  Dec 19 2005 at 9:11 am

    Oh my god you guys never heard of BACK UP?! This is WEB2.0???!!

  • Mills  |  Dec 19 2005 at 9:13 am

    Yeah, it sucks. But stop complaining. The service is free… and without ads even. How many times has this happened? Not enough considering it’s something you don’t pay for. It’s unfortunate that this is twice in one week, but hey… it happens.

    They do a great job. And this is exactly the type of thing the Yahoo! buyout will help to remedy.

  • l0rdz  |  Dec 19 2005 at 9:13 am

    Maybe if you didn’t use crappy open source software, this could had been fixed faster….

    MOVE TO MICROSOFT, FAGS!

  • Carlos  |  Dec 19 2005 at 9:15 am

    Meredith: Yeah, I noticed that thing about the url instead of the email address… a bit too late though, I had submited my comment by then.

    I use Foxylicious to import my del.icio.us bookmarks into Firefox. I won’t have my bookmarks lost, even if the thing goes away for good. This outage hurts del.icio.us itself much more than it hurts any of its individual users. And being a free service is not an excuse. Users will walk away just the same. There are dozens of other free services out there. That’s why they can’t just relax and take their time to fix it.

  • Bryan  |  Dec 19 2005 at 9:16 am

    “Maybe if you didn’t use crappy open source software, this could had been fixed faster…. MOVE TO MICROSOFT, FAGS!”

    That’s beyond hilarious… I’ve never had more trouble than when I used IIS for 6 months (because it was the software of choice for my previous hosting provider)… Switched to GoDaddy, got a Linux server with Apache, haven’t had a single second of downtime in years.

    Also, a power outage is unrelated to software.

  • macewan  |  Dec 19 2005 at 9:16 am

    http://dietrich.ganx4.com/foxylicious-0.5.xpi

  • Christian Lund  |  Dec 19 2005 at 9:16 am

    Impressive downtime!

  • Bill  |  Dec 19 2005 at 9:20 am

    MICROSOFT? How retro and quaint. This is the new age, 10rdz.

    Anyway, the fact that the service is free is not germane to the service on demand environment. So is Gmail, Gmail Mobile, Google Earth and a ton of other WEB2 services. Bring on the ads, what is needed is 24 by 7 or at most an occasional 1 or 2 minute glitch. Why should I have to worry about backups, let the service provider do it….that is what SERVICE is about!!!

    Bill

  • Gene  |  Dec 19 2005 at 9:20 am

    Google has an open door right now to show us Google Tags beta… 2 outs in 1 week and 1 with 24 hour downtime is circa 1995 not 2005!

    Loved the concept, but it’s easily replicatable and Google would get my usage at this point… Yahoo may or may not be responsible, but they will get burned either way after this little blowup…

  • Mark  |  Dec 19 2005 at 9:23 am

    Reboot…reboot!!!

  • Yahoo CEO  |  Dec 19 2005 at 9:27 am

    I want it up and running ASAP, or I will find somebody else. we are losing revenue. we are no more ad-free site.

    -Yahoo

  • Bert Heymans  |  Dec 19 2005 at 9:28 am

    Take your time to do it right guys! These things happen, even to a great service like del.icio.us. We’re with you all the way.

  • Laura  |  Dec 19 2005 at 9:30 am

    Man — I miss del.icio.us! I’m using local bookmarking for the moment. (*sob*)

    Good luck with what must be done. May there be sustaining food in your office and caffeine at the ready. And, oh, yeah, Merry Christmas (or insert your favorite holiday here).

  • WTJ  |  Dec 19 2005 at 9:36 am

    it’s free..

  • Antonio  |  Dec 19 2005 at 9:36 am

    May the force be with you

  • Rob  |  Dec 19 2005 at 9:41 am

    Would everyone please STOP COMPLAINING! It is a free service. They are having some trouble but they are working hard. They dont have to work hard for you, you aren’t a paying customer. They could, if they wanted, sit about for a few days and watch t.v., but no, they are slaving hard. So give them a break and be patient, respect them for their efforts you bunch of ingrates.

  • Frank  |  Dec 19 2005 at 9:43 am

    l0rdz, you’ve managed to offend just about everybody with your last post. This is to encourage the del folks to keep going in spite of ignoramuses like l0rdz.

  • Itto  |  Dec 19 2005 at 9:43 am

    I really don’t get it. Why don’t people understand that everything is free, there’s not a single ad in sight and then people start to insult everybody because the site, after (what I’ve heard) two years for 24 hours.

    Everything is free and the admins have to pay it all themselves. Why don’t those who have complaints each give the admins 50$? Then they might buy a UPS? :p

  • shubham  |  Dec 19 2005 at 9:45 am

    badly addicted to del….do somethings ,guys :(

  • fireballmage  |  Dec 19 2005 at 9:47 am

    It must be a sign of my ded.icati.on that I actually read all these comments. Go delicious!! You will survive. Oh and guys? Why do you think Yahoo! is responsible for this? It’s a friggin power failure! (Heh heh…. we just acquired del.icio.us… let’s pull the plug on them… heh heh…)

  • fireballmage  |  Dec 19 2005 at 9:48 am

    It must be a sign of my ded.icati.on that I actually read all these comments. Go delicious!! You will survive. Oh and guys? Why do you think Yahoo! is responsible for this? It’s a friggin power failure! (Heh heh…. we just acquired del.icio.us… let’s pull the plug on them… heh heh…)

  • Carlos  |  Dec 19 2005 at 9:51 am

    Rob, hopefully the del.icio.us guys understand something you don’t: that their most important asset are their users. The software and the service are just the means to get users…

    What happens when the service goes down for extended periods of time? Users move over to other services.

  • Bloggoing.com  |  Dec 19 2005 at 9:51 am

    Well good luck with everything, and congratulations with the whole yahoo deal of course.

    Kudos,

    Jeff

  • peter Baldes  |  Dec 19 2005 at 9:54 am

    I am sure this is one of your most stressful days ever guys. Best of luck getting her back up and running.

  • shazia  |  Dec 19 2005 at 9:56 am

    I was thinking what is the use of favorites/bookmarks in my browser after I started using del.icio.us. Now I know it is a temp place to put the links when del.icio.us is down until it is up again.

  • Rob  |  Dec 19 2005 at 9:58 am

    Yeah, I can understand that the users are important, all i’m saying is that the del.icio.us guys are no doubt working hard, and have been working hard for the past 2 years or so, and I have never once been hit with an ad (I wouldn’t mind them even if they were about to be honest) or asked to provide money before I can use the service. People need to wake up and realise this, that they have never paid and have gotten a top quality service none the less. So instead of moaning about how they cannot get to their links, they need to instead rally around these guys, coz in my book they are pretty cool for giving us something like that. The world is too harsh on people without looking at the real situation, that these guys have provided you with a service, mostly with their own funds. I, for one, applaude them, and won’t stand for them being put down, especially since this outage is not their fault.

  • Artemis  |  Dec 19 2005 at 10:00 am

    It ’s when we miss you, that we appreciate the wonderful services and job you do. Come back soon strong and fine! And best wishes for the New Year.

  • kbarnes70  |  Dec 19 2005 at 10:03 am

    Guys, it’s just a bookmark service FFS….

  • Charme  |  Dec 19 2005 at 10:05 am

    Personally, I don’t think people will just switch to another service just because of a few glitches. (It’s called ‘Loyalty’, and I’ve got bags of that where del.icio.us is concerned.) Yeah, I’ll admit it’s a little inconvenient, but it’s not the end of the world. These things happen from time to time…We just have to deal with it.

  • Alex  |  Dec 19 2005 at 10:05 am

    Rob … you seem like the guys at delicious are sooo altruistic. In case you haven’t realized, they sold out to Yahoo.

    They are pretty cool for developing this, but please don’t think they are doing it out of the goodness of their hearts. They are in the business of social bookmarking and the bottom line is to be down for soo long is unexcuable.

    And this stuff about “mostly with their own funds”, hello … it is called an investment, from which I assume with the Yahoo deal they made money off of. That is great for them, but please don’t act like this isn’t a business, because it is.

    So, I personally don’t appluade them, but am very disapointed.

  • maique madeira  |  Dec 19 2005 at 10:08 am

    amazing how long this is taking.

    amazing how it never happened before.

  • tedjohansson  |  Dec 19 2005 at 10:10 am

    I’m supporting you guys to 100%

    Keep up the good work! :)

  • Alex  |  Dec 19 2005 at 10:10 am

    OK, so it has been over 10 hours since their last post … you mean to tell me there are no updates in 10 hours!?

  • Rob  |  Dec 19 2005 at 10:11 am

    Yeah, ok, they have sold out to yahoo, and they invested money in it, good for them, they makde money, everyone likes to, and they did it doing something they like. Go them. But my point is that the service is free, so what if it is down for a while, you have still gotten to use it for free and will use it again for free, so what right do you have to complain?

  • raudi  |  Dec 19 2005 at 10:11 am

    i love del.icio.us! thanks for this excellent service.

    this feels like half of my brain is not working :-{

    joshua, can you give another update? a ETA for putting it live again?

  • bigmouse  |  Dec 19 2005 at 10:13 am

    87456 seconds without del.icio.us…oooh…the horror! the horror!

  • Lawsy  |  Dec 19 2005 at 10:14 am

    No del.icio.us popular list no bookmarks no inbox what will I blog! WHAT WILL I BLOG!

  • Sergio  |  Dec 19 2005 at 10:15 am

    I understand that this is a free service, but c’mon guys.. a 24h downtime? besides the other large downtime a few days ago? Reliability is a MUST in del.icio.us

    Besides that, great service guys

  • Matthew  |  Dec 19 2005 at 10:15 am

    Seriously dudes, I have like a million bookmarks I want to save and nary a place to save them! And I totally NEED to get at my bookmarks! It’s 3 in the afternoon on Monday where I am, surely now you must be able to exploit at least a smidgin of Yahoo’s international assistance? And like, get a move on?

    Please? Respect!

  • Flack  |  Dec 19 2005 at 10:17 am

    Keep up the good work. Om bless you!

    We damn appreciate your diligence.

    P.S. Merry Christmas :)

  • Matthew  |  Dec 19 2005 at 10:17 am

    Seriously dudes, I have like a million bookmarks I want to save and nary a place to save them! And I totally NEED to get at my bookmarks! It’s 3 in the afternoon on Monday where I am, surely now you must be able to exploit at least a smidgin of Yahoo’s international assistance? And like, get a move on?

    Please? Respect!

  • Ringfahndung Blog&hellip  |  Dec 19 2005 at 10:21 am

    del.icio.us hat Schluckauf

    del.icio.us ist down. continued hiccups Due to the power outage earlier in the week, we are dealing with a number of continued hiccups. We’ve taken everything offline to properly rebuild and restore everything. I apologize and hope to have this…

  • Paul  |  Dec 19 2005 at 10:21 am

    Let’s see.

    We’ve got people dying in Iraq, folks from New Orleans still without homes or jobs, sick people without health insurance and, oh yeah, we’re without our free bookmark service for a day or two. Gee, I wonder which one isn’t that critical?

    Some folks here need to get a little perspective on things folks.

    And Mills, Carlos and LS, try not to be such low lifes, please. Calling people fags and such really isn’t funny or clever, just nasty and bigoted.

  • Rob  |  Dec 19 2005 at 10:23 am

    Here here paul, here here.

  • Khurt Williams  |  Dec 19 2005 at 10:29 am

    I am trying to be patient but I have not had my fill of del.icio.us for so many days. I’ll glad pay your Starbuck bill to get this up and running!

  • Carlos  |  Dec 19 2005 at 10:29 am

    Paul: I never insulted anyone, despite having been called less-than-nice names.

  • Alex  |  Dec 19 2005 at 10:31 am

    > But my point is that the service is free, so what if it is down for a while, you have still gotten to use it for free and will use it again for free, so what right do you have to complain?

    Being free is part of the business model for start-ups now a days. In the internet boom the goal was to go public, now it is to sell to some company. All in all, this is business, and poor service is poor business, free or not free.

  • Frank Gruber  |  Dec 19 2005 at 10:32 am

    Good luck, I hope you get the issues hammered out soon.

  • kuros  |  Dec 19 2005 at 10:32 am

    just go here

    far better

    http://de.lirio.us/rubric

  • Neil  |  Dec 19 2005 at 10:34 am

    Hurry back, guys! If Del.icio.us goes down, the terrorists win! :)

  • raudi  |  Dec 19 2005 at 10:35 am

    my god just tried shadows.com to bookmark my open tabs and it is no replacment at all for del.icio.us. not even temporarily…. i mean the shadow pages sound like a nice feature but the tagging just sucks!

    please del.icio.us get back to live

  • Paul  |  Dec 19 2005 at 10:36 am

    You have my most sincere apology, Carlos(and Mills and LS). I read the name above rather than below the post.

    The offenders were TY, 10rdz and Bryan.

  • fuck del.icio.us  |  Dec 19 2005 at 10:36 am

    I coulnt care less about people dying in Iraq and you can sink New Orleans as well.

    If someone offers a service then it should be just that - a service, free or payed ads or ad free.

    I have dropped del.icio.us already and switched to scuttle which is free, is open source and offers other interesting features, like importing my del.icio.us tags sometime in 2007 when they get this sorted.

  • Bryan  |  Dec 19 2005 at 10:38 am

    kuros: I will try out that site (I’m a sucker for new or non-new-but-previously-unknown-to-me web applications/services), and I’m not one to make immediate judgements, but I must say, the color scheme on the homepage is atrocious. Can you customize the look of de.lirio.us?

    Also, I have been a loyal user of del.icio.us for a while, and while I’m worried about Yahoo! buying them, I’m not upset about it either. They need to make a living just like everyone else.

    However, it does bother me somewhat that the new business model for start-ups seem to be “be free, then sell when it’s big.” I would have been happy to pay a small annual fee (say, $5-$10 a year, which isn’t a lot by itself, but multiply that by tens of thousands of users and it’s looking much better) to use a great service. Why can’t start-ups ever just take the traditional business approach anymore?

  • hardcoreUFO  |  Dec 19 2005 at 10:38 am

    del.icio.us is still down as of 10:30 EST. Unacceptable. There should be a full mirror of del.icio.us before this kind of maintenance is undertaken. I’m glad this occurred *before* I moved all my bookmarks to del.icio.us. Time to look for a more professional social bookmarking service.

  • harish  |  Dec 19 2005 at 10:39 am

    Take some time off once delicious is up and running :)

  • Michiel  |  Dec 19 2005 at 10:39 am

    I don’t mind the downtime really, shit happens.

    But can anyone appreciate that irony of del.icio.us first major outage (well the first multi-day one I’ve seen) happens right after the news that Yahoo! has bought del.icio.us? Sign of the gods, people, sign of the gods :P

    ps. will it be called del!icio!us! in the future!?

  • John  |  Dec 19 2005 at 10:40 am

    “Let’s see. We’ve got people dying in Iraq, folks from New Orleans still without homes or jobs, sick people without health insurance and, oh yeah, we’re without our free bookmark service for a day or two.”

    And which of those are the del.icio.us guys responsible for fixing? I think just the last one, and that doesn’t seem to be happening.

  • Bryan  |  Dec 19 2005 at 10:41 am

    “You have my most sincere apology, Carlos(and Mills and LS). I read the name above rather than below the post. The offenders were TY, 10rdz and Bryan.” - Wait? Me? I love del.icio.us, and I know how hard a power outage can be on a high-traffic site like this. I never said anything contrary.

  • ダイゴ  |  Dec 19 2005 at 10:41 am

    デリシャスがなくなって初めていかに重要なものなのかと言うことを痛感しました。早く直ってくれることを願います。ありがとう。Thank you!

  • Criticaster  |  Dec 19 2005 at 10:42 am

    John you are a moron, why stop in New Orleans or Iran? We got hundreds of thousands of people on the verge of dying after the Pakistan earthquake, and still genocide in lots of african countries where the warlords roam widely unstopped by any western entity.

    So don’t come to us telling us what’s wrong in the world.

    Moron

  • A Donkey on the Edge&hellip  |  Dec 19 2005 at 10:46 am

    Web2.0 goes bump

    There seems to be a spate of online services going awry. Last week it was TypePad suffering a meltdown, and now its del.icio.us: continued hiccups for del.icio.us Interesting to compare the user (and mostly developer) feedback in both cases. The…

  • ten-seven  |  Dec 19 2005 at 10:46 am

    I remember when Yahoo was a text-links page (sort of like Craigslist, but not as crowded). I don’t know what del.icio.us is using for software, hardware, or network infrastructure, but it wouldn’t be a big surprise to find it’s still a shoe-string operation with a very good idea just waiting for money to fund it better. Like the Yahoo of old running on a server at U. of Minn.

    Please spare the rest of us the whining about your bookmarks, or griping about reliability. This outage is supposed to be about cleaning up, and these things take time to run all the way through. That’s the downside of being so popular, that your database is large. Just be patient. As for backups, redundancy, reliability, etc., it’s a message I’m sure the crew knows quite well.

  • Wordjunky  |  Dec 19 2005 at 10:48 am

    I am pretty new to del.icio.us, but I finally “got it” and have been using it more and more. It is too bad they are having this issue. But you know, I have been in the IT biz for 20+ years and this is not the first time a service has been hit hard. Stuff happens. In fact I haven’t been able to get Technorati tags to “take” since last night either (but that is probable operator trouble).

    I seriously doubt that the folks at “d-central” are just sitting around while the servers are thrashing. Let ‘em get it working. After Yahoo comes in with their deep pockets and robust hardware we can scream out loud when the service hiccups.

  • everes  |  Dec 19 2005 at 10:49 am

    体に気をつけて頑張ってください。

    待ってますよー

  • Missy  |  Dec 19 2005 at 10:50 am

    Ahh, I know so well how you folks are feeling about now. Nothing like a little pressure when you’re trying to work, huh? ;) Well, we here in our house love your site and miss it, just like everyone else here; however, we will love it even more when it comes back online. Keep up the great work. I hope Yahoo doesn’t change a thing.

  • Apreche  |  Dec 19 2005 at 10:52 am

    I’m really hurting here without del.icio.us, hope you get it back up soon. Perhaps you should spend some of that Yahoo! money one some more redundancy so that del.icio.us never goes down again. Load balancing, multiple backup database servers, all that stuff is necessary.

  • Paul  |  Dec 19 2005 at 10:54 am

    A pity the site is down, because it was presented in a free newspaper magazine (20 minutes) today in France, which is read by almost everyone taking the metro in the major towns of France, of which many techno-enthusiast students…

    I’m awaiting eagerly the return of your site to discover it.

  • metal.fingers  |  Dec 19 2005 at 10:54 am

    I just started using del.icio.us a couple of days ago and am completely smitten. Keep up the good work!!! I’ll be waiting.

  • pepgma  |  Dec 19 2005 at 10:57 am

    uh oh, I think I can’t live without del.

  • Nenad Spirkoski  |  Dec 19 2005 at 10:59 am

    I don’t have anything smart to say. Just wanted to post YA “good work”, thnx, stay cool to add a positive comment to this pile that’s mostly populated by haters and bashers.

  • Jesse  |  Dec 19 2005 at 11:02 am

    do you guys need some money? have a paypal acct set up already? Is yahoo taking care of you yet? May the force be with you!

  • Mr. Bloggoing  |  Dec 19 2005 at 11:03 am

    It’s all about Loyalty, the people that are loyal will enjoy the future benefits from a free service that’s simply THE BEST! Keep up the Good work Del.icio.us!

  • nari  |  Dec 19 2005 at 11:14 am

    Yahoo already has a social bookmarking service with tagging called MyWeb 2.0 in BETA, and it’s better than delicious. Now would be a good time to import your delicious bookmarks into it, especially since they’ll probably be integrating delicious into it later anyway.

    http://myweb2.search.yahoo.com/

    It caches the bookmarked pages so that you can view them when actual site goes down (especially useful for news articles which disappear after a few months).

    There’s currently a page download size limit somewhere around a few hundred kilobytes, but that’s more text than you’d read typically unless you’re downloading ebooks.

  • Ken  |  Dec 19 2005 at 11:17 am

    How’s going?!

  • Jazzman  |  Dec 19 2005 at 11:18 am

    I’m surprised they haven’t put a Yahoo bookmarks link on this site yet.

  • Diana  |  Dec 19 2005 at 11:19 am

    Godspeed! Good luck getting the site back up!

  • Charme  |  Dec 19 2005 at 11:20 am

    “John you are a moron, why stop in New Orleans or Iran? We got hundreds of thousands of people on the verge of dying after the Pakistan earthquake, and still genocide in lots of african countries where the warlords roam widely unstopped by any western entity. So don’t come to us telling us what’s wrong in the world. Moron” …Criticaster |…I think John was actually quoting someone else…

  • DON  |  Dec 19 2005 at 11:24 am

    The Delicious clone, http://digforporn.com, is gonna take over if you guys cant keep delicious running!

  • John  |  Dec 19 2005 at 11:25 am

    @Charme

    You got that right, though of course judging by Criticaster’s ability to recognise when people are quoting, you’re probably about to be accused of plagiarism ;)

  • Fred Grott  |  Dec 19 2005 at 11:26 am

    Its stressfull as we want to use our bookarks..

    However, the yahoo resources I am sure are coming into play right now which is good..

    Once everything is back up make sure to rest a bit over x-mas celbrations..

    Peace…

  • Neven  |  Dec 19 2005 at 11:31 am

    I use a similar social bookmarking website. Simpy is pretty cool and has some cool additional features. Check it out! http://www.simpy.com

  • Alan Ortiz  |  Dec 19 2005 at 11:31 am

    nada que comentar

  • Bloggoing.com  |  Dec 19 2005 at 11:36 am

    hmmm…interesting

  • Andrei  |  Dec 19 2005 at 11:37 am

    I have to resort to using browser bookmarks. Hurry the fuck up.

  • Andrei  |  Dec 19 2005 at 11:40 am

    I have to resort to using browser bookmarks. Hurry the fuck up.

  • Ben  |  Dec 19 2005 at 11:45 am

    NO! no advertising for other social bookmarking sites! del.icio.us will be up shortly! Give these guys a chance!

    :)

  • mike  |  Dec 19 2005 at 11:47 am

    While you are waiting…come to my blog http://radicalbright.com

    no really, i’ve put off signing up until today whoops. I feel for you guys…good luck

  • Brian Takita  |  Dec 19 2005 at 11:48 am

    I am really missing your service.

  • simon  |  Dec 19 2005 at 11:49 am

    Jeez Andrei your a dick. so to all the other people giving the deli.icio.us crew grief, ye must have little to worry about…

  • Nicolas  |  Dec 19 2005 at 11:50 am

    Simpy at http://www.simpy.com/ is a good (better) alternative. http://www.simpy.com/about lists some of the core features. You can test-drive it with a demo/demo account.

  • WHAK'd  |  Dec 19 2005 at 11:50 am

    So Yahoo owns this now? And now it doesn’t work? Hmmn…

  • amaruk  |  Dec 19 2005 at 11:50 am

    Thanks for all the good work you have done so far! And don’t forget to eat and sleep, as this could easily get forgotten when stress hits the fan. cheers

  • HH32  |  Dec 19 2005 at 11:51 am

    I’m really lost when Del.icio.us goes down. I really hope we hear from them soon

  • Bill Gates  |  Dec 19 2005 at 11:52 am

    I’m sure that SOMEHOW this is Microsoft’s fault.

  • A Nigerian  |  Dec 19 2005 at 11:54 am

    Power outage? Are the servers in Nigeria?

  • Mark  |  Dec 19 2005 at 11:55 am

    Good things come to those who wait.

  • Jimmy  |  Dec 19 2005 at 11:55 am

    Thanks Nicolas, I’ve been trying out Jookster.com myself. No tags needed and it searches the whole page of your saved site.

  • earthling  |  Dec 19 2005 at 11:57 am

    get well soon!

  • Bloggoing.com  |  Dec 19 2005 at 11:57 am

    I agree, good things come to those who wait…It’s all about Loyalty, the people that are loyal will enjoy the future benefits of del.icio.us

  • johan  |  Dec 19 2005 at 11:58 am

    AAARRHG this is almost as worse as a DNS Server failure…

  • shekay  |  Dec 19 2005 at 12:00 pm

    What’s joshua’s baconpal address?

  • duude  |  Dec 19 2005 at 12:00 pm

    duuuude… stop doing shots in the server room…. ;)

  • beppu  |  Dec 19 2005 at 12:03 pm

    I just wanted to take this moment to thank you f