Category Archives: Uncategorized

Update 04/10/15

*Update:* Users using the legacy bookmarklet are seeing  a persistent “Rate limit exceeded” message. Our engineering team is still working through these issues. We have no estimations yet.

*More databases are being upgraded caused by load spikes of unknown origins.

A load spike has caused database slowness for 10% of users. Please continue to check in for more updates and contact us at support@delicious.com if you are experiencing any other issues.

Site Maintenance

*Update:* The delicious API, feeds and previous are now working! We apologize for any inconvenience you may have experienced but are happy to announce that there should no longer be any issues. Please contact us at support@delicious.com if you experience otherwise.

*Update:* We are expecting the delicious API, feeds and previous to be unavailable for an additional hour. Please stay tuned for more information.

*Update:* The delicious API, feeds, previous will be unavailable for the next hour while database migrations continue. This should dramatically reduce the partial site outages some users are experiencing.

*URGENT SITE MAINTENANCE:* Database will be upgraded at 11:30 a.m. PT due to a large spike, causing an outage of unknown duration. We will keep you updated with the duration of this outage shortly. Check in with our blog posts to see any new updates regarding this issue!

*Update:*  The exporting of links is now fixed. If you are still experiencing any issues with exporting please contact us at support@delicious.com.

*Update:* Some users were experiencing problems loading feeds from feeds.delicious.com. We have fixed the problem, but please contact us if you encounter any more issues there. Other users have seen errors where the “Rate limit has been exceeded”, we are currently investigating this issue.

*Update:* Service was restored after approximately 20 minutes of downtime. If you find features that are not working, please contact us at support@delicious.com.

***Databases are going down now for maintenance.  Problems logging in are expected over the next 30 minutes.***

**Update:** The importing and exporting of links will be temporarily unavailable until Tuesday. We apologize for any inconvenience this may cause and will keep you updated on the progress!

*Update:* We just had an executive meeting and our operations plan got a green light, we are going to go live tonight!

Delicious users,

We are currently in the process of moving our data center. The entire maintenance window is expected to be from Friday April 3rd at 8:00 p.m. PT until Saturday April 4th 9:00 a.m. PT. During this time you may experience interruptions when saving and retrieving links. We are anticipating a full site outage at some point during that window,  but we are expecting it to last less than 1 hour.

During the maintenance window, please try to minimize the number of links you save: they will appear in your saved links but there might be a delay when searching for them for up to  7 days. Any links saved before or after the window will appear immediately in searches.

 

Site Maintenance

Delicious will be experiencing maintenance at 7:00 p.m. PST today, Tuesday, February 24th 2015 as part of an ongoing series of upgrades over the next ten days. There should be no impact to users on delicious.com and brief outages on previous.delicious.com lasting no more than ten minutes at a time. The maintenance window is expected to last one hour. 
If you have any questions or feedback please e-mail us at feedback@delicious.com.

Update 11:18 p.m. PST: we are starting the updates. There should be a brief impact to users over the next few minutes.

Opt-In Email Bug Fixed

We just fixed an issue with the dialog box for opting into emails. Previously users were experiencing issues resulting in the dialog box not accepting chosen answers. It broke with a new version of Chrome, Firefox, and Safari last week. If you’re still experiencing issues, please do the following.

Refresh the page. If you see “There are updates to Delicious, Refresh (underlined), click there.

Do you see a popup asking you to opt in or out? Make your selection. The system will accept your selection this time.

See if scrolling is fixed, and report back to us. Also let us know the exact browser version and your username.

We’ve Been Working On Some Delicious Changes!

On behalf of the Delicious team, we are happy to announce that there will be some major improvements to our APIs, most of which will only affect developers. No end-user facing issues are anticipated with this new release. These changes will be going out all day Thursday and Friday. Be sure to check back with us to see what’s next!

Let us know what you think feedback@delicious.com, or if you encounter a problem, e-mail us at support@delicious.com.

Delicious Reliability Status

note:all times in Pacific Time

10/25/14 10:30AM

The database upgrades yesterday completed successfully without substantial impact on the reliability of Delicious.com site.  As a result, our site is significantly faster and more responsive!

Outstanding issues at this time:

  • Logins by Facebook, Google, and Twitter are problematic for IOS8 devices like the iPhone 6.  Delicious is not the only site having trouble!
  • For some accounts, the authentication to these social networks has expired.  If you get an error using social authentication, you may need to re-authorize Delicious on that network.  The easiest way is in the Delicious settings tab “social,” disconnect the social network, and connect again.  We are working with these networks to develop a permanent solution.
  • Some links URLs, especially in African and east Asian countries, contain non-English characters, and our system has trouble saving most of them.  Our engineering team is working on a solution to this.
  • Some users have forgotten their username.  Currently the only way on the site to retrieve forgotten usernames is to log in using Facebook, Google, or Twitter.  Based on the feedback we’ve gotten, we are working on a feature that allows users to look up their username by their email address.
  • We highly encourage users to connect all social networks they use, to protect their account in case they forget their username or email.

Happy bookmarking!

Delicious.com site operations

10/24/14 6:45PM

Current Status:  Database Upgrades

As our systems are upgraded, you may experience brief interruptions to Delicious.com service lasting no more than 15 minutes at a time between now to 9:00pm.

 

10/24/14 5:00AM

Service restored.  Next maintenance scheduled for 10/24/14 5:00PM

10/24/14 4:38AM

Critical upgrades are in progress.  Some users may experience interruptions accessing their links on Delicious.com

10/24/14 3:30AM

Infrastructure upgrades will continue today with minimal perceivable impact on performance and reliability.

10/24/14 1:30AM

Infrastructure upgrades are starting now.  Expect brief interruptions over the next 30 minutes.

10/22/14 6:00PM

Hotfix deployment completed successfully without service interruption.  The root cause of the outage at Amazon Web Services is pending their investigation, but many small improvements and bug fixes have been made to the reliability, performance, and monitoring of Delicious.com.

10/22/14 4:00pm

Hotfix deployment began

10/22/14 1:55pm

Hotfix tests reveal further issues, delaying deployment until 4pm.

10/21/14 11:13pm

Hotfix is being tested, release scheduled 10/22/14 12:00pm.

10/21/14 8:48pm

Although service has been restored, an emergency hotfix is being prepared.  Please stay tuned!

10/21/14 3:57pm

Delicious.com is currently experiencing service interruptions caused by our cloud provider Amazon Web Services.  Please be patient as we actively work on the issue.  Your bookmarks are intact!

10/20/14 2am-8am

Delicious.com was unavailable to some users due to an outage at our service provider

Delicious Community and the Ebola Crisis

Here at Delicious, we are all concerned about the worldwide ebola crisis.  Based on recent community activity, we can see that you are too.  Check out http://bit.ly/1sv03Sk , where we have found and collected several helpful links related to the issue.  The page includes links from the delicious community about how to prepare, how to diagnose, how to help and how to determine facts vs. myths about the disease.  Share your own ebola resources by tagging your links with “ebolaprep”.